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Refund Policy


Last Updated: 04.10.2024

At Soft Skills School, we are committed to your satisfaction. If our online anti-stress course does not meet your expectations, we offer a refund policy as outlined below.

1. 30-Day Money-Back Guarantee

  • Eligibility: All purchases are eligible for a full refund within 30 days of the purchase date.
  • Applicability: This applies to all our plans—Basic, Premium, and VIP.

2. Refund Conditions

  • No Questions Asked: You do not need to provide a reason to receive a refund within the eligible period.
  • Usage: Refunds are granted regardless of course usage during the 30-day period.

3. Non-Refundable Fees

  • Transaction Fees: Transaction processing fees are non-refundable.
  • Taxes: Any applicable taxes are non-refundable.

4. How to Request a Refund

  • Email Us: Send an email to team@softskillsschool.pro with the subject line "Refund Request".
  • Include:
  • Your full name.
  • The email address used for the purchase.
  • The plan purchased (Basic, Premium, or VIP).
  • Date of purchase.

5. Refund Processing

  • Review Period: We will review your refund request and notify you of the approval or rejection within 5 business days.
  • Approved Refunds: Once approved, refunds will be processed within 5 business days.
  • Bank Processing Time: Please note that it may take an additional 5–10 business days for the refund to appear in your account, depending on your bank.

6. Access Termination

  • Immediate Revocation: Upon approval of your refund, all access to the course materials and associated services will be terminated immediately.
  • Agreement: By requesting a refund, you agree not to access, use, or distribute any course materials after the refund is processed.

7. Exceptions

  • Time Limit: Refund requests made after 30 days from the purchase date are not eligible.
  • Policy Abuse: If we detect abuse of our refund policy, we reserve the right to refuse future sales and refunds.

8. Legal Rights

  • UK Consumer Rights: This refund policy is in accordance with UK law, including the Consumer Contracts Regulations 2013.
  • Statutory Rights: This policy does not affect your statutory rights under UK law.

9. Contact Us

If you have any questions about our refund policy, please contact us at:
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